Privacy Policy & Terms of Service
At Samay Sam, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
We may collect the following personal information when you interact with us or sign up for our services:
• Personal details: first name, last name, email address, phone number.
• Pet information: your dog’s name, breed, age, and any relevant behavioral characteristics.
• Optional information: any additional information you provide to help us deliver our services more safely and effectively.
This information is collected only to provide our services, communicate with you, and improve your experience.
We use the information we collect to:
• Provide and manage our services.
• Send transactional messages, including appointment reminders, confirmations, and account notifications.
• Send marketing and promotional messages if you’ve opted in, including special offers, discounts, and updates.
• Ensure the safety and well-being of your dog during our services.
By opting in, you consent to receive marketing messages via email or SMS. You can unsubscribe at any time. Message and data rates may apply for SMS communications.
We do not sell or rent your personal information. We may share your information only with trusted third-party service providers necessary for:
• Email/SMS delivery (Go High Level, Twilio, etc.)
• Payment processing (if applicable)
• Service improvements and analytics
We take reasonable measures to protect your information, including using secure platforms for data collection and storage. However, no method of transmission over the internet is 100% secure.
You have the right to:
• Access, correct, or update your information.
• Request the deletion of your personal information.
• Opt out of marketing communications at any time.
To exercise these rights, contact us at [email protected].
We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent version.
By using Samay Sam services, including signing up for courses, workshops, or communications, you agree to these Terms of Service. If you do not agree, please do not use our services.
We provide coaching, educational content, and dog-related guidance. All services are provided “as is,” and results may vary.
You agree to:
• Provide accurate information, including correct contact and pet details.
• Use our services responsibly and follow any instructions provided.
• Respect other participants and instructors in group sessions or forums.
If you purchase any services or products:
• Payments are processed securely via third-party providers.
• Refunds are subject to the specific service policy; check individual offers for details.
Samay Sam is not responsible for:
• Any loss, damage, or injury resulting from your participation in services.
• Decisions or actions taken based on information provided during sessions.
We reserve the right to terminate access to services for users who violate these Terms.
These Terms of Service are governed by the laws of the region where Samay Sam operates.